Shipping Policy

This policy outlines our shipping procedures to ensure that you are fully informed. By placing an order with our store, you agree to the terms outlined below.

Shipping Costs

We are pleased to offer free delivery on all orders.

Delivery Areas

We deliver to most locations across South Africa.

Handling, Transit Times, and Order Cut-off

• Handling Time: 1 to 2 business days (Monday – Friday)
• Transit Time: 2 to 3 business days (Monday – Friday)
• Order Cut-off Time: 5:00 PM (GMT+02:00) South Africa Standard Time (Johannesburg)

Please note: We ship orders via The Courier Guy. Alternatively, you are welcome to collect your order from our shop.

Order Cancellations

If you decide to cancel your order before it has been dispatched, we will accept cancellations. However, if the order has already been shipped, please refer to our refund policy for further details.

Contact Information

For any questions regarding shipping or orders, please contact us:

Address: 4 Silson Way, Riviera, Kimberley, 8301
Email: sales@solaer.co.za
Phone: 060-267-8841
Operating Hours: Mon-Fri, 9:00 AM – 5:00 PM